Privacy Policy

Last Updated: July 3, 2026

Mechanical Extremes Heating & Cooling, LLC (“Mechanical Extremes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through mechanicalextremes.com (the “Site”), how we use it, and the choices you have.

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information you give us directly. When you fill out a form on our Site — including our Contact form and our quick-request widget — we may collect:

• Name
• Email address
• Phone number
• ZIP code
• Type of service requested (e.g., New Equipment Estimate, Service/Repair, General Inquiry)
• Any additional details you include in your message

Information collected automatically. Like most websites, our Site may automatically collect certain technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This is typically collected through standard web server logs and any analytics tools we use.

Information from third-party widgets. Our Site displays a customer review widget hosted by a third-party provider. That provider may collect limited technical data (such as anonymized usage data) to display and manage the widget. We do not control this data collection directly; please see Section 5 below.

2. How We Use Your Information

We use the information we collect to:

• Respond to your service requests, estimate requests, and general inquiries
• Schedule appointments and provide the HVAC services you request
• Communicate with you about your service, including confirmations and follow-ups
• Improve our Site, services, and customer experience
• Maintain accurate business and customer records
• Comply with applicable legal, licensing, and regulatory obligations

We do not use the information you submit for automated decision-making, and we do not sell your personal information to third parties.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• With our own staff, as needed to schedule and perform the services you request.
• With financing partners, but only if you choose to apply. Our Site links out to Wells Fargo Retail Services and Michigan Saves for customers interested in financing options. If you click through to apply, you will be taken to that partner’s own website, and any information you submit there is governed by their privacy policy, not ours. We do not transmit your contact-form information to these partners on your behalf — you would apply with them directly.
• With service providers who support our business operations, such as our website host, email provider, or the review-widget provider, solely to help us operate the Site and communicate with customers.
• When required by law, such as in response to a valid subpoena, court order, or other legal process, or to protect the rights, property, or safety of Mechanical Extremes, our customers, or others.
• In connection with a business transfer, such as a merger, acquisition, or sale of assets, in which case customer information may be one of the transferred assets, subject to the commitments made in this Privacy Policy.

4. Third-Party Links and Services

Our Site contains links to third-party websites and services we do not control, including:

• Google Maps (for directions and location information)
• Facebook (our business page)
• Wells Fargo Retail Services and Michigan Saves (financing applications)
• A third-party customer review display widget

These third parties have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any third-party site before providing your information.

5. Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to support basic site functionality and, if enabled, analytics. Cookies are small data files stored on your device that help us understand how visitors use our Site. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not function properly without them.

6. Data Security

We take reasonable precautions to protect the personal information you share with us, both online and offline. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

7. Data Retention

We retain the personal information you submit for as long as reasonably necessary to respond to your inquiry, provide the requested service, maintain our business records, and comply with our legal and licensing obligations as a Michigan-licensed mechanical contractor.

8. Your Choices

You may:

• Contact us at any time to ask what information we have on file for you
• Ask us to correct inaccurate information
• Ask us to delete your information, subject to any records we are required to retain by law
• Opt out of any non-essential communications from us at any time by replying to any email or contacting us directly

To exercise any of these choices, contact us using the information in Section 11 below.

9. Children’s Privacy

Our Site and services are intended for adults and are not directed at children. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The “Last Updated” date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Mechanical Extremes Heating & Cooling, LLC 18480 US 12, Cement City, MI 49233 Phone: 517-812-2484 Email: mechanicalextremes@gmail.com